Solutions · Aged Care

Systems built for care often obstruct it. Agent360 puts care back at the centre.

Aged care providers carry an extraordinary administrative burden. Agent360 takes it off your people so they can spend more time with residents.

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Governance First

Aged care AI works when governance comes first.

Agent360 for Aged Care is built with compliance, auditability, and clinical governance embedded from the start, not retrofitted at the end.

My Health Record Integration AGED CARE ACT ALIGNEDClinical Audit Trails Role-Based Access Control Zero-Trust Architecture
Typical AGED CARE Admin Burden
Compliance documentation
Resident record management
Reporting & submissions
Workforce scheduling

Agent360 automates the majority of this; without removing clinical oversight where it matters.

Agent Modules

Agents built for aged care.

Compliance Agent

Continuous monitoring against the Strengthened Quality Standards, with documentation ready for the Aged Care Quality and Safety Commission.

  • Accreditation documentation packages
  • Incident report automation
  • Policy compliance monitoring

Resident Records Agent

Manages resident record workflows and connects to national systems including My Health Record and My Aged Care.

  • My Health Record API integration
  • Record completeness auditing
  • Consent and data access management

Workforce Agent

Credentialling, rostering, and care-minute tracking for care and clinical staff. Right person, right qualifications, right place.

  • Registration and credential expiry alerts
  • Smart roster optimisation
  • Agency staff management and induction

Resident & Family Communication Agent

Family updates, appointment reminders, and care notifications, without adding to staff workload.

  • Appointment and recall management
  • Post-care follow-up sequences
  • Multilingual communication support

Funding Integrity Agent

Reconciles care delivered against care recorded, prepares funding and care-minute reporting, and flags errors before submission.

  • AN-ACC and funding accuracy checks
  • Rejection pattern analysis and resolution
  • Care-minute target monitoring

Care Intelligence Agent

Surfaces operational and care insights: occupancy, care minutes, incidents, and quality-indicator trends.

  • Occupancy and capacity management
  • Care minutes and staffing analytics
  • Quality-indicator trend reporting
Case Study

Meditrax: On demand aged care intelligence, across every system.

Meditrax · AGED CARE · INTELLIGENT PLATFORM

“Meditrax is delivering Australia’s first service to connect RMMRs & HMRs directly to My Health Record. This is a practical, purpose-built solution designed with clinicians for real-world aged care settings.”

meditrax.com.au

85%+faster to a cross-system answer
6 systems, one assistant
500+medication reviews supported each month
#1First RMMR and HMR to My Health Record integration in Australia.

PulseBot

PulseBot is Meditrax's embedded AI assistant.

Instead of hunting across systems, clinical and aged care teams simply ask. It pulls cross-system data on demand and surfaces the insights, trends, and patterns that make medication management safer and aged care delivery sharper.

All of it inside one governed platform Meditrax owns, getting smarter with every question.

Sector playbook

The Aged Care AI Playbook

Where AI creates real value in Australian aged care, and how leaders capture it under reform. A board-level point of view. Enter your email and we will send it over.

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The Aged Care AI Playbook cover